Returns Policy 

We at Mama Eze have the right to seek the return of any faulty goods or faulty parts from the customer and therefore customers should not dispose of any faulty products or parts without first consulting us.

Should We at Mama Eze require the return of the faulty product we will decide on arrangements on a case by case basis.

-The goods returned within 14 days of delivery.

-The goods must be in brand new condition and in the original packaging. Returns and/or exchanges for incorrect products ordered  will be at the cost of the customer.

-Change of mind returns are not accepted!

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If the customer received a free gift as part of a promotion and the product or portion of the product is returned for any reason (unless it was a faulty or defective product) the free gift must be returned along with the unwanted product.

Free gifts cannot be returned for refund or exchange and have no cash value of their own. 

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Due to hygiene reasons Breast Pumps are personal use items so therefore are not refundable. 

However if you have received a faulty or defected Breast Pump please contact us so we can arrange for your product to either be replaced or repaired. ( Please note that customers are responsible for all return shipping costs)